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Family Group Conferencing

Family Group Conferencing (FGC) is a voluntary, inclusive and restorative approach to decision making. It involves family members coming together to make significant decisions and develop a case plan. FGC promotes respectful and strength-based engagement in planning to meet what is in the best interests of the child or young person. We have qualified facilitators who offer families a process in a safe and supportive environment, with appropriate resources, for important decisions to be made that are both realistic, restorative of well-being and will last over time

Refer To One Future

FAMILY GROUP CONFERENCING

Family Group Conferencing (FGC) is a voluntary, inclusive and restorative approach to decision making. It involves family members coming together to make significant decisions and develop a case plan. FGC promotes respectful and strength-based engagement in planning to meet what is in the best interests of the child or young person. We have qualified facilitators who offer families a process in a safe and supportive environment, with appropriate resources, for important decisions to be made that are both realistic, restorative of well-being and will last over time

​WHAT IS A FAMILY GROUP CONFERENCE?

From time-to-time, families have difficulties caring for their children and this can be for many different reasons. Family group conferencing is a way of bringing family members together in a positive way with an impartial facilitator to make a plan for their child or young person.


Who can Attend?

Before the family group conference is held, the facilitator will spend time with you and your family and explore who else needs to attend the conference. This could include members of the extended family and kin, a support person or a community elder.

Family Group Conference Process

FAMILY GROUP CONFERENCING FAQ

Family Group Conferencing FAQ

What is a Family Group Conferencing (FGC)?
From time-to-time, families have difficulties caring for their children and this can be for many different reasons. Family group conferencing is a way of bringing family members together in a positive way with an impartial facilitator to make a plan for their child or young person. A principle of family group conferencing is that families are asked to help develop their own solutions. This way of working acknowledges that families know themselves better than anyone else. Family members are encouraged to support each other and take back responsibility for themselves; helping to address families’ feelings that statutory services make decisions for families rather than together with them. An independent family group conference coordinator works to bring the extended family, kin and community together to explore issues affecting the child and support family members to find their own resolutions to keep the child or young person safe, healthy and happy.
Who can attend a Family Group Conference?

Before the family group conference is held, the facilitator will spend time with you and your family and explore who else needs to attend the conference. This could include members of the extended family and kin, a support person or a community elder. You may also want to invite agencies that have been working with you. If people live overseas or interstate, we will work with you to support their participation in the process. Children and young people may attend the family group conference. This will depend on their age, maturity and what needs to be discussed. They can also write down their thoughts and someone else attending the conference can read this out for them. Children and young people may wish to attend for part of the meeting and we help families to decide how this will look on the day. One Future facilitators understand it feels overwhelming and worrying to be asked to attend a family group conference and talk about personal information. One Future facilitators ensure that you understand what information will be shared, and explain why it needs to be talked about. We can work with you to decide how you want this information shared, and who with. We always remain child-focused and will only share things that are needed to ensure the safety and well-being of your child(ren).

What are the benefits of a family group conference?
Family group conferences are a good way of getting your wider family and friends involved in keeping your child/ren safe and well cared for and they can help families lead decision-making. Family group conferences often help families identify what supports family and friends can offer to help you safely care for your child and who else could care for your child if you are not able to Even if your case still ends up in court, a family group conference will help you to present your family’s views to the court.
What is a family plan?
The Family Plan is an important part of the family group conference process. During private family time, the family will develop their own plan to address the worries and concerns that were discussed during information sharing. The family plan will record tasks that need to be done, by the parents and/or family to ensure the safety and wellbeing of the child/ren. The family plan will include who is going to do it (task), by when (timeframe) and who will check it has been done. The facilitator will be available to help if families get stuck or cannot agree on something, and guiding questions will be provided to help the family think about their plan.
I do not have a car or transport, how can I still attend the Family Group Conference?
We understand that everyone's circumstances are different and that some people do not have the availability of a car for transport to attend the conference. We suggest that you first ask a family member or a friend to see if they give you a lift to attend the Family Group Conference or look for any available public transport including buses or trains. If you are still unable to get rideshare or get a lift then you can ask the facilitator for help. One Future can provide video conferencing if no other options are available.
Can we use Video Conferencing for our Family Group Conference
We offer Video Conferencing solutions to include family members who are unable to attend in person. Ask your facilitator to see if this is an option.
I have been referred to have a Family Group Conference (FGC), what happens next?
A family group conference facilitator will contact you to arrange a time to come and visit you. They will explain in detail the process and stages of the meeting and answer any concerns and questions you may have. 
What will we talk about?
The focus of a family group conference is always about the safety and wellbeing of the child/ren. The facilitator will ask parents, family, and services to share any worries or concerns they have about the child/ren, but this is to help the family to develop a plan to address the concerns. The facilitator will also ask people to share the strengths of the family and what is working well, this is really important to hear! People can share what supports they are able to offer the family and sometimes, who else can care for the child/ren if the parents are not able to. If the child/ren attend the family group conference, it is important to hear their wishes, worries and hopes for the future.
What if we can’t come up with a plan?

The facilitator can help you to develop a plan that addresses the worries or concerns that services have described in the ‘information sharing’ part of the family group conference. The facilitator can help you to get started by giving you questions to think about for your plan. Most families find that having private family time allows them to talk about and come up with a good plan together using their strengths and support networks. If a family cannot develop a plan that everyone agrees on, the facilitator will talk with services and the family to find a way forward that addresses the concerns. 

What are the ground rules at the family group conference?

The facilitator will explain at the start of the meeting what the expectations are for people who are attending. The facilitator will talk with you before the family group conference about what you think is important to include, but the group agreement will focus on things like having the focus of the conversation about the child/ren, talking about the future and not the past, not blaming, and speaking respectfully and listening to each other. This is to ensure that the family group conference runs smoothly and that all participants agree how they will interact before the meeting starts. 

What if I do not want to have an Family Group Conference, or I don’t want to go to one?

You don’t have to be at or get involved in a family group conference. It should always be voluntary to attend.

However, if the Department of Communities and Justice have serious concerns about your child’s safety, you will have to continue to work with them to address the concerns and risks for your child/ren’s safety and wellbeing. It can also be helpful to think about if you would miss a good opportunity for you and your family to take the lead in developing a safe plan for the child/ren? Often, the worries or concerns about attending a meeting can be supported by and worked through with your facilitator.

Can the Family Group Conference (FGC) plan be changed in the future?

The review meeting is a chance for the family and professionals to meet together again to look at the plan and make sure it is working.

Review meetings give families the chance to make changes to any parts of the plan that are not working well or need adjusting/developing to reflect changes in circumstances. The timing of the review will be agreed at the end of the original FGC with the help of the facilitator.

How do I get to the Family Group Conference?

The facilitator will talk with you about how you will get to the venue and can liaise with the caseworker if financial assistance is needed to attend the meeting. It may be that you can get a lift with a family member or support worker. The meeting will be held locally for the parents and child/ren. If family members live a distance away, the facilitator will look at options using technology to support their attendance at the meeting.

I have been referred for an Family Group Conference (FGC), but I don’t have contact with my family?

Not all families have contact with their family members for a whole range of reasons.  The facilitator can help you think about who else could be in your support network, for example, good friends, neighbours or people who care and who you trust. The facilitator can also contact family members to see if they would be willing to attend or share information at the meeting. 

I want the children to come, but what happens if people start arguing?
The facilitator will discuss this with you along with your caseworker but efforts will be put in place to ensure the children are able to safely step out of the meeting with a support person as and when needed. It can also be arranged that the children only attend a part of the meeting such as the lunch and private family time.
My family live interstate or overseas, how can they be involved?

One Future uses technology to support family members or services to attend family group conferences and the facilitator of the meeting will talk to you about who you would like to participate in the family group conference. We use our own video conferencing system to include family members who are unable to attend in person.

If I do not attend will my child/ren be removed?

Family group conferences are one way in which families can work together with child protection services, but they are voluntary. If you decide not to attend a family group conference, the caseworker will continue to work with you and your family to address the concerns for your child/ren. 

What happens on the day? (Parent/s)

The facilitator will ask you to arrive earlier than the other people attending so that you are not arriving when everyone else is there. The facilitator understands you will be nervous/anxious and is there to help you through the meeting. Once everyone has arrived, the facilitator will start the meeting with introductions and acknowledgement of country. The family group conference will then move through three stages;

  1. Information Sharing
  2. Private family time
  3. Plan presented and agreed on

There will be breaks during the day and a shared lunch. The facilitator is there to ensure the day runs smoothly and that a family plan is developed that addresses the child protection concerns and ensures the safety and wellbeing of the child/ren.

Can my children attend?

The child/ren who the meeting relates to may attend if agreed with the facilitator, but we ask that other children do not come along as this can be a distraction for people. Please talk with your facilitator about childcare if this is an issue for you.

What will happen if people do not want to come to the Family Group Conference?

The facilitator’s role is to work hard to make it possible for people to attend by addressing their concerns and dealing with any problems. Often people will attend, even if they are unsure to begin with after talking with the facilitator. If people still do not want to attend the facilitator will talk with you and with the caseworker and together you can make a decision about whether to go ahead with the meeting.

What will happen if I do not agree to do the Family Group Conference (FGC)?

If you decide that a family group conference is not the right thing for you and your family the facilitator will inform the caseworker of your decision.  If you change your mind at any point in the future, you can contact your caseworker and ask them to make a new referral. The caseworker will continue to work with you and your family. 

Who will be at the Family Group Conferencing (FGC) meeting?
The people who attend the meeting will all be known to you. The facilitator will keep you informed about who will be there on the day. It will be the caseworker and their manager, services you work with, as well as your family and friends.
Why does the caseworker have to be there; we don't really get on?

The out of Home Care organisation or DCJ has made the referral to One Future. It is the case workers job to share the concerns as well as details of support they can offer with you and your family. They will also be able to answer any questions you may have.

Who should I invite to my Family Group Conference (FGC)?

You should invite any friends and family who are important to you and your family. You should also invite any service provider or group that are currently offering you some support.

Contact Us

Office Contact Details 

Email: info@onefuture.com.au

Phone: 02 6678 2181

PO Box 634, Banora Point, 2486


Working Hours

Weekdays: 9am to 4pm


Service Area 

One Future is proud to offer its services to all of NSW Through our remote assessment service. We have large coverage of Northern NSW area from Tweed Heads, Byron Bay, Ballina, Lismore, Murwillumbah, Bangalow, Mullumbimby, Lennox, Head, Casino, Grafton, Kingscliff, Yamba, Alstonville, Brunswick Heads, Pottsville, Evans Head, Ocean Shores, Kyogle. Iluka, Maclean, Woolgoolga, Corindi Beach and Coffs Harbour. But we travel on request to any other part of NSW and interstate. We are committed to providing the highest quality assessment and facilitation services to meet your needs. Our team of qualified professionals has extensive experience working with clients from all over New South Wales and we understand the unique challenges and opportunities that come with providing services in different regions. Whether you're looking for a Independant Kinship care assessor or Independant Foster care assessor or Cultural Supports services or Family Group Conferencing Facilitator. We believe that everyone deserves access to the resources and support they need to thrive, regardless of where they live, and we are committed to delivering services that are responsive, compassionate, and effective.

LGA's Covered By One Future 


The following areas are covered by One Future 

Albury City, Armidale Regional, Ballina Shire, Balranald Shire, Bathurst Regional, Bega Valley Shire, Bellingen Shire, Berrigan Shire, Blacktown City, Bland Shire, Blayney Shire, Blue Mountains City, Bogan Shire, Bourke Shire, Brewarrina Shire, Broken Hill City, Burwood Council, Byron Shire, Cabonne Shire, Camden Council, Campbelltown City, Canada Bay City, Canterbury-Bankstown, Carrathool Shire, Central Coast, Central Darling Shire, Cessnock City, Clarence Valley, Cobar Shire, Coffs Harbour City, Coolamon Shire, Coonamble Shire, Cootamundra-Gundagai Regional, Cowra Shire, Cumberland City, Dubbo Regional, Dungog Shire, Edward River, Eurobodalla Shire, Fairfield City, Federation, Forbes Shire, Georges River, Gilgandra Shire, Glen Innes Severn Shire, Goulburn Mulwaree, Greater Hume Shire, Griffith City, Gunnedah Shire, Gwydir Shire, Hawkesbury City, Hay Shire, Hilltops, Hornsby Shire, Hunters Hill Municipality, Inner West, Inverell Shire, Junee Shire, Kempsey Shire, Kiama Municipality, Ku-ring-gai Council, Kyogle Council, Lachlan Shire, Lake Macquarie City, Lane Cove Municipality, Leeton Shire, Lismore City, Lithgow City, Liverpool City, Liverpool Plains Shire, Lockhart Shire, Maitland City, Mid-Coast, Mid-Western Regional, Moree Plains Shire, Mosman Municipality, Murray River, Murrumbidgee, Muswellbrook Shire, Nambucca Valley, Narrabri Shire, Narrandera Shire, Narromine Shire, Newcastle City, North Sydney Council, Northern Beaches, Oberon Shire, Orange City, Parkes Shire, Parramatta City, Penrith City, Port Macquarie-Hastings, Port Stephens, Queanbeyan-Palerang Regional, Randwick City, Richmond Valley, Ryde City, Shellharbour City, Shoalhaven City, Singleton Shire, Snowy Monaro Regional, Snowy Valleys, Strathfield Municipality, Sutherland Shire, Sydney City, Tamworth Regional, Temora Shire, Tenterfield Shire, The Hills Shire, Tweed Shire, Upper Hunter Shire, Upper Lachlan Shire, Uralla Shire, Wagga Wagga City, Walcha Council, Walgett Shire, Warren Shire, Warrumbungle Shire, Waverley Council, Weddin Shire, Wentworth Shire, Willoughby City, Wingecarribee Shire, Wollondilly Shire, Wollongong City, Woollahra Municipality, Yass Valley.